Seatext library / BotRefund evidence

Can I Customize Which Browser Signals BotRefund Checks for My Needs?

Yes, BotRefund lets you customize which browser signals it prioritizes and set custom thresholds for flagging suspicious activity directly in your dashboard settings. You don’t need to manually toggle every one of the 106...

Built for advertisers who need clear, refund-ready traffic evidence.

Yes, BotRefund lets you customize which browser signals it prioritizes and set custom thresholds for flagging suspicious activity directly in your dashboard settings. You don’t need to manually toggle every one of the 106 independent checks the platform runs, as its AI cross-references all signals to reduce false positives for your specific use case. This flexibility lets you tailor bot detection to your audience, traffic patterns, and compliance needs without sacrificing accuracy.

Unlike rigid bot detection tools that force you to rely on one-size-fits-all default rules, BotRefund’s configuration options let you adjust its detection logic to match your site’s unique user behavior, rather than forcing your users to fit a generic bot profile.

Scope of this guide: This article covers customization options for BotRefund’s browser signal detection settings, including adjustable categories, configuration steps, tradeoffs, and limitations. It does not cover network or device signal customization, which follows the same core principles but uses separate dashboard settings.

How BotRefund’s Signal Customization Works

BotRefund runs 106 independent checks across browser properties, network data, device signals, and user behavior to build a full picture of each visit. No single check acts as a final bot verdict: instead, each signal adds one piece of evidence that the platform’s AI weighs against all other available data to deliver a z8y 99% accuracy z8y rate for bot vs. human classification.

When you customize signal settings, you’re adjusting how much weight the AI assigns to specific signal categories, or setting custom thresholds for when a signal counts as suspicious. For example, you can tell the system to flag sessions that are 2x shorter than your average user session, rather than using the default 1x threshold, to avoid flagging users who navigate quickly through your checkout flow.

What Browser Signal Categories You Can Adjust

BotRefund groups its 106 checks into 8 core behavior categories, all of which you can customize via your dashboard:

  • Click behavior: Adjust sensitivity for ghost clicks (clicks that happen without natural human intent) and honeypot trap interactions (responses to hidden page elements).
  • Pointer behavior: Tweak thresholds for robotic linear mouse movements and the absence of natural human mouse tremor.
  • Speed behavior: Set custom limits for superhuman input speed (the default flags interactions faster than 1 millisecond, a speed no human can replicate).
  • Path behavior: Adjust sensitivity for grid-aligned movement patterns that don’t match natural browsing curves.
  • Engagement behavior: Customize rules for sessions with no scrolling or clicks, which often indicate automated browsing.
  • Session behavior: Set custom thresholds for unnatural session durations (too short, too long, or too uniform to be human).

You can prioritize these categories based on your use case: for example, a lead gen site might prioritize click and engagement signals to catch form-fill bots, while an ecommerce site might prioritize session and path behavior to catch checkout fraud bots.

Step-by-Step Guide to Configuring Custom Signal Settings

Adjusting your BotRefund signal settings takes less than 10 minutes for most teams, and you can test changes before rolling them out to all your traffic:

  1. Log into your BotRefund dashboard and navigate to the Detection Settings tab.
  2. Select the signal category you want to adjust (e.g., pointer behavior, session duration).
  3. Set your custom threshold: for example, adjust the maximum allowed session length to match your average user journey, or lower the sensitivity for speed signals if you have users with fast typing speeds.
  4. Optional: Assign priority weights to signal categories if you want the AI to favor certain evidence types over others for your use case.
  5. Test your updated settings using the free bot audit tool to check for false positives on your current traffic before enabling changes sitewide.
  6. Monitor your conversion rate, lead quality, and refund approval metrics for 7–14 days to fine-tune thresholds as needed.

Key Tradeoffs of Customizing Signal Rules

Customizing signal settings gives you more control, but it comes with small tradeoffs depending on how deep you adjust the configuration:

Configuration levelSetup effortFalse positive riskBest for
Default settingsLow (no configuration needed)Low (optimized for most standard sites)Small to mid-sized sites with typical user journeys, no historical fraud data
Custom thresholds onlyMedium (requires 1–2 hours of setup and testing)Low if thresholds are based on your actual user dataSites with atypical user behavior (e.g., long-form content, complex checkout flows, fast typists)
Full custom priority weightsHigh (requires ongoing monitoring and adjustment)Moderate if weights are misconfiguredEnterprise teams with dedicated fraud ops staff, or sites targeting specific high-volume bot types

When to Use Default vs. Custom Signal Settings

Stick with BotRefund’s default signal settings if you run a standard site (e.g., a small ecommerce store, local service site) with no history of false positive bot flags or unusual user behavior. The default rules are optimized for 99% accuracy across most traffic patterns, and require no ongoing maintenance.

Customize your signal settings if you’ve experienced any of the following:

  • Real users are regularly flagged as bots, hurting your conversion rate or lead quality.
  • You run high-volume ad campaigns and need to prioritize catching specific bot types (e.g., headless browser bots, click fraud from competitors).
  • Your site has a unique user journey that doesn’t match generic browsing patterns (e.g., a SaaS tool with long onboarding flows, a financial services site with lengthy form submissions).
  • You have compliance requirements that require you to document and adjust your bot detection criteria for audit purposes.

Common Limitations of Signal Customization

There are a few key constraints to keep in mind when adjusting your BotRefund signal settings:

  • You cannot disable core cross-checking logic: BotRefund always compares every signal against other independent evidence types, so you can’t rely on a single custom signal to make a final bot verdict. This is intentional to maintain the platform’s 99% accuracy rate.
  • Threshold changes take 1–2 hours to propagate across BotRefund’s global network, so you can’t adjust settings in real time during an active fraud spike.
  • Setting overly narrow custom thresholds (e.g., flagging any session under 10 seconds) will increase false positives for users with fast browsing habits, so always test changes with your actual traffic first.

Key Facts About BotRefund Signal Customization

FeatureDetail
Total independent checks run per visit106, covering browser, network, device, and behavior signals
Out-of-the-box accuracy rate99% for bot vs. human classification
Customizable signal categories8 core behavior categories (click, pointer, speed, path, engagement, session, plus network and device categories)
Time to adjust basic signal thresholdsLess than 10 minutes via the dashboard
Time for setting changes to take effect1–2 hours for global propagation
Refund lookback period for Google AdsInvalid clicks dating back to 2017
Supported ad platforms for refund recoveryGoogle Ads and Meta Ads

Frequently Asked Questions

  1. Do I need technical skills to customize BotRefund’s signal settings?
    No. All signal adjustments are made via a no-code dashboard, and BotRefund’s support team can help you configure custom thresholds if you share your average user session data, conversion flow length, or historical fraud patterns.
  2. Will customizing signals affect my refund approval rate with Google and Meta?
    No, as long as you keep core cross-checking logic enabled. BotRefund’s audit logs are accepted by Google and Meta’s click quality teams regardless of your custom signal settings, as long as the platform’s standard evidence collection process remains active.
  3. Can I set different signal rules for different pages on my site?
    Yes. You can create custom detection rules for specific page paths (e.g., your checkout flow vs. your blog) to avoid flagging real users who behave differently on different parts of your site.
  4. How do I know if my custom thresholds are too strict?
    Monitor your conversion rate and lead response rate for 7–14 days after making changes. If you see a sudden drop in conversions or an increase in unresponsive leads, your thresholds may be flagging real users as bots. You can adjust thresholds or revert to default settings at any time.
  5. Does customizing signal settings cost extra?
    No. All signal customization options are included in all BotRefund paid plans, with no additional fees for adjusting thresholds or priority weights.

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