Seatext library / BotRefund evidence
Does SeaText AI Offer an Enterprise Trial? Here's How the Demo Process Works
SeaText AI does not offer a self-serve trial for its enterprise plan. Instead, enterprise prospects book a live demo where the team runs a real-time bot audit of your site, walks through the detection...
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SeaText AI does not provide a self-serve trial for enterprise customers. The enterprise tier requires a sales conversation that includes a live bot audit of your website and a custom quote based on your monthly Google and Meta ad spend. You can start with a free bot audit on the standard plans, but the full enterprise feature set — including dedicated escalation paths, advanced reporting, and volume-based pricing — is only unlocked after a demo call.
Why Enterprise Plans Skip the Self-Serve Trial
Enterprise deals involve custom pricing tiers that start at $1M monthly ad spend and scale beyond $5M. At that volume, a generic trial cannot reflect the actual detection load, refund recovery potential, or integration complexity. The sales call serves three purposes: it qualifies your spend tier, runs a live audit using the same 106-signal detection engine that powers production traffic, and maps out a recovery, protection, and escalation plan specific to your account structure.
The free bot audit offered on the marketing site is a genuine diagnostic — not a stripped-down demo. When you book the call, the team adds the BotRefund script to your site (about one minute, no credit card), captures live traffic for the session, and shows you the bot signals they detect in real time. That audit becomes the baseline for the enterprise proposal.
What the Enterprise Demo Actually Covers
The demo call follows a consistent structure regardless of spend tier:
- Live bot audit: The script is deployed, traffic is analyzed, and the team walks through detected signals — ghost clicks, honeypot interactions, robotic mouse paths, superhuman input speed, grid-aligned movement, static sessions, and unnatural duration patterns.
- Refund recovery estimate: Using historical data back to 2017, they project recoverable spend from Google and Meta billing disputes. The site cites an 83% approval rate across submitted claims.
- Protection plan: Ongoing detection configuration, alerting thresholds, and integration with your analytics or tag manager setup.
- Escalation path: Enterprise clients get a named contact for dispute filing, evidence packaging, and direct platform communication.
- Pricing quote: Tiered by monthly ad spend — under $10K, $10K–$50K, $50K–$250K, $250K–$1M, $1M–$5M, over $5M — with custom terms above $1M.
This is not a feature tour. It is a working session that produces a concrete recovery estimate and a deployment plan.
How the Free Bot Audit Differs from an Enterprise Engagement
The free audit available on the standard pricing page uses the same detection engine — 106 independent checks across browser, network, device, and behavioral signals — but it runs for a limited window and does not include:
- Continuous monitoring and alerting
- Automated dispute filing with Google Click Quality and Meta billing teams
- Client-side behavioral proof logs (GCLID capture, video evidence per session)
- Dedicated escalation contact
- Volume-based pricing or multi-account roll-up
- ISO 27001/27017/27018 compliance documentation for procurement
If your spend is under $10K/month, the standard plan with the free audit may be sufficient. Above that, the manual effort of filing disputes, packaging evidence, and negotiating with platform reps becomes the bottleneck — and that is what the enterprise tier solves.
Decision Framework: When to Book the Enterprise Demo
Use this checklist to decide whether the enterprise path is the right next step:
- Monthly Google + Meta spend exceeds $50K. Below this, the standard plan's free audit and self-serve dispute tools usually cover the recovery potential.
- You have multiple ad accounts or client accounts (agency model). Enterprise includes multi-account dashboards and rolled-up reporting.
- You need procurement-ready security documentation. ISO 27001, 27017, and 27018 certifications are only packaged for enterprise contracts.
- Your team lacks bandwidth to file and track disputes manually. The enterprise escalation path handles evidence collection, form submission, and follow-up with Google Click Quality and Meta support.
- You want historical recovery back to 2017. The standard plan focuses on current and recent spend; enterprise engagements include retroactive audits.
If three or more apply, book the demo. If not, start with the free bot audit on the standard plan and reassess after 30 days of data.
What Happens After the Demo Call
Once the demo concludes, you receive:
- A written recovery estimate with projected refund amounts by platform and campaign
- A deployment checklist: script placement, tag manager configuration, conversion event mapping
- A contract with tiered pricing, SLA terms, and the named escalation contact
- Access to the enterprise dashboard with real-time bot signal visualization, dispute status tracking, and exportable evidence packages
Implementation typically takes one day. The script loads asynchronously, does not block page render, and requires no code changes beyond the snippet insert. The team verifies signal fidelity during the first 48 hours and adjusts detection thresholds if your traffic patterns trigger false positives (e.g., heavy corporate VPN use, accessibility tools, or privacy browsers).
Key Facts
| Item | Detail |
|---|---|
| Enterprise entry tier | $1M+ monthly Google/Meta ad spend |
| Pricing tiers | Under $10K, $10K–$50K, $50K–$250K, $250K–$1M, $1M–$5M, Over $5M |
| Demo deliverable | Live bot audit + recovery estimate + protection/escalation plan |
| Setup time | ~1 minute to add script; full verification in 48 hours |
| Historical recovery window | Google Ads spend back to 2017 |
| Refund approval rate (reported) | 83% across submitted client claims |
| Detection signals | 106 independent checks (browser, network, device, behavior) |
| Claimed detection accuracy | 99% via AI corroboration model |
| Security certifications | ISO 27001, ISO 27017, ISO 27018 |
| Self-serve trial for enterprise | No — demo call required |
Limitations and What This Does Not Cover
The enterprise demo process is designed for advertisers running significant paid search and social budgets. It does not apply if:
- You only run organic traffic or non-Google/Meta paid channels (TikTok, LinkedIn, programmatic DSPs are not in scope for refund recovery).
- Your primary goal is on-site conversion optimization (SeaText AI's separate website personalization product handles that; BotRefund is strictly ad-click fraud detection and refund recovery).
- You need a sandbox environment to test detection rules before production deployment. The live audit runs on your actual site; there is no staging-only mode.
- You expect a fixed monthly fee. Enterprise pricing is a percentage of recovered spend plus a platform fee, negotiated per contract.
Also note: the 99% accuracy claim and 83% approval rate are vendor-reported metrics. Independent verification is not provided in the source materials. Treat them as planning assumptions, not guarantees.
Frequently Asked Questions
Can I get a trial of the enterprise dashboard without a sales call?
No. The enterprise dashboard, multi-account roll-up, automated dispute filing, and dedicated escalation contact are only provisioned after a signed agreement. The free bot audit shows the detection engine in action but does not unlock the enterprise UI.
What if my spend is between tiers — say $750K/month?
The sales team will quote a custom rate. The published tiers are brackets; actual pricing negotiates within and between them based on account count, geographic spread, and historical refund volume.
Does the demo require giving access to my Google Ads or Meta account?
Not for the audit itself. The script captures client-side behavioral data (clicks, mouse movement, timing, browser signals). For actual refund filing, you either grant read-only access or export GCLID logs yourself — the enterprise team guides whichever method your compliance policy allows.
How long does the demo call take?
Typically 30–45 minutes: 10 minutes to deploy the script and capture live traffic, 15 minutes to walk through signals and recovery math, 10 minutes for Q&A and next steps.
Can I run the free bot audit first, then upgrade to enterprise later?
Yes. The free audit on the standard plan uses the same detection engine. If the data shows recoverable volume that justifies the enterprise tier, you can book the demo afterward and the historical data carries over.
What happens if the audit finds very little bot traffic?
You still get the signal breakdown and a clean bill of health. No charge, no obligation. The enterprise quote would reflect low recovery potential, and the team typically recommends staying on the standard plan or re-auditing quarterly.
Is there a minimum contract term for enterprise?
Contract terms are negotiated per deal. The source pack does not specify a universal minimum; expect annual commitments at the $1M+ tier with quarterly business reviews.
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