Seatext library / BotRefund evidence
How to Connect BotRefund with Google Analytics: Step-by-Step Integration
Add BotRefund to your site through Google Tag Manager, then configure custom GA4 events from the detection response. Test in the GA4 DebugView and BotRefund's Console Debug Evaluator to see bot traffic alongside your...
✓ Built for advertisers who need clear, refund-ready traffic evidence.
Connecting BotRefund with Google Analytics lets you see bot detection data alongside your standard traffic reports. The setup uses Google Tag Manager as the bridge: you add BotRefund through a GTM tag, it pushes detection results into the data layer, and then you create GA4 custom events from those signals. Once tested, you can filter bot visits from your analytics or use them to spot invalid ad clicks. Here's the exact process.
Before you start: What you need
Make sure you have these three things ready:
- A Google Analytics 4 property (not Universal Analytics).
- A Google Tag Manager container installed on your site.
- A BotRefund account with your website added. The homepage notes that you can add BotRefund in about one minute with no credit card required.
You don't need a developer for this, but basic familiarity with GTM and GA4 helps.
Step 1: Add BotRefund to your website via Google Tag Manager
BotRefund typically provides a JavaScript snippet. In GTM, create a new Custom HTML tag and paste that snippet. Set the trigger to fire on all pages. Then save and publish your container.
If you haven't gotten the snippet yet, the BotRefund homepage offers a free bot audit and tells you to add it to your site in about a minute. Once the tag is live, BotRefund starts running its detection checks on every visitor.
Step 2: Capture the BotRefund detection response in the data layer
BotRefund's detection script evaluates a visit and produces a verdict—human or bot. You need that verdict available to GTM. The typical way is to have the script push a dataLayer event with details like a score or a boolean.
If you're using the standard BotRefund integration, it may already push something like dataLayer.push({'event': 'botrefund_verdict', 'isBot': true, 'score': 87}). If not, you can add a small custom script after BotRefund's to read the response and push it. Check BotRefund's documentation or your account dashboard for the exact payload structure.
This data layer entry is the critical connection point. Without it, GA4 has no way to know about the verdict.
Step 3: Map the data layer to Google Analytics 4 custom events
Now you need to tell GTM what to do when that data appears. In GTM, go to Variables and create a Data Layer Variable for the bot score or the boolean. For example, name it DL - BotRefund Score and set it to look for score in the event payload.
Create a second variable for the bot flag, maybe DL - Is Bot pointing to isBot.
These variables let you pass the detection data into GA4 tags.
Step 4: Set up Google Analytics 4 event tags in GTM
Create a new GA4 Event tag in GTM. Set the event name to something clear like bot_visit or bot_detected.
Add parameters. You might include:
bot_scoremapped to your score variable.bot_verdictmapped to your isBot variable.
Set the trigger to fire on the custom event you pushed in Step 2, such as botrefund_verdict.
Publish the container. Now every time BotRefund returns a verdict, GA4 receives it.
Step 5: Test the integration with GA4 DebugView and the Console Debug Evaluator
Open GA4 and go to Admin → DebugView. In GTM, use Preview mode to load your site. You should see the bot_visit event appear in DebugView when BotRefund detects a bot.
BotRefund's Console Debug Evaluator is one of its 106 independent checks. It looks for mismatches that automated browsers often show. This check isn't a verdict by itself—it's evidence that gets cross-checked with other signals. When testing, open your browser's developer console and look for BotRefund's debug output. If you see bot-like signals there, they should also flow into GA4.
Verify that the parameters show the expected values. If not, confirm your data layer variable names match exactly what's being pushed.
Key BotRefund facts to know before you connect
| Fact | Detail |
|---|---|
| Detection method | BotRefund uses 106 independent checks, including the Console Debug Evaluator, to build a picture of bot or human behavior. |
| Accuracy claim | The company states its model identifies visits with 99% accuracy based on corroboration across browser, network, device, and behavior data. |
| Setup time | Adding BotRefund to your site takes about one minute, and no credit card is required to start. |
| Focus | The service is designed to help recover bot-click refunds from Google Ads and Meta Ads, with claims that bot clicks steal up to 20% of ad budgets. |
| Refund history | BotRefund can process refund requests for Google Ads spend dating back to 2017. |
| Case study example | FinTrust, a neobank, recovered $140,000 in ad spend and increased conversion rate by 18% after using BotRefund. |
These facts come directly from BotRefund's site. They give you context for why you might want bot detection data in GA4—to spot invalid traffic early and support refund claims.
Limitations and when this integration doesn't apply
Connecting BotRefund to GA4 has limits.
- Custom event setup is manual. You'll need to configure the data layer and GA4 tags yourself. BotRefund doesn't automatically create GA4 events for you.
- Single signal is not a verdict. The Console Debug Evaluator—or any one check—isn't enough to declare a visit a bot. BotRefund combines all 106 checks with machine learning. When you push a verdict to GA4, you're seeing the final prediction, not a raw check.
- Privacy and blockers. Browser extensions or strict privacy settings might block the BotRefund script or the GA4 tag. This can cause missing data in both systems.
- Data volume. If your traffic is heavy, sending every verdict as a GA4 event will increase event counts. GA4 has sampling and free-tier quotas, so this could matter at scale.
- Not a replacement for refund workflows. GA4 tells you about bot traffic, but to get money back you still need to file refund requests with Google or Meta. BotRefund helps with that separately.
If you're only using Universal Analytics, this guide won't work. GA4 is the current required standard.
FAQ: BotRefund and Google Analytics
What events should I send from BotRefund to GA4?
Send a single custom event with the bot verdict and confidence score. Names like bot_visit and parameters like bot_score are clear. Avoid sending dozens of raw signals unless you need deep analysis—it creates noise.
How do I see BotRefund data in GA4 reports?
After the events flow in, create a custom report or exploration that filters on the event name. You can also build segments for sessions where bot_score is above a threshold.
Can I automatically exclude bot visits from my GA4 analytics?
GA4 doesn't let you exclude events from historical data, but you can filter them out in reports using the custom event and parameters you configured.
What if BotRefund doesn't push data to the data layer?
Check your GTM tag setup. The BotRefund script must load before the data push, and the variable names must match. Use GTM preview mode to see what's in the data layer.
Do I need a paid BotRefund plan to connect GA4?
The homepage says you can add BotRefund in about one minute without a credit card. The free bot audit is available. For full integration and refund handling, you may need to select a plan that fits your ad spend range—pricing tiers are listed on the site.
Will this integration help me get refunds from Google?
Not directly. The GA4 integration helps you monitor and document bot traffic. For actual refunds, you still need to file a formal request with Google's Click Quality team, which BotRefund supports through its detection and audit trail features.
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